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How Social Listening is Revolutionising Customer Success Facebook Twitter LinkedIn In today’s fast-paced digital world, customer success is paramount to the growth and success of any business. Consumers have become more vocal about their experiences with brands, products, and services, and businesses must listen carefully to meet their needs and expectations. This is where social… Continue reading How Social Listening is Revolutionising Customer Success

How to Conduct Competitor Analysis on Social Media Like a Pro Facebook Twitter LinkedIn Social media is an ever-changing landscape, and it’s critical for brands to stay on top of what their competitors are doing on these platforms. Conducting competitor analysis on social media is an essential part of any social media strategy. It allows… Continue reading How to Conduct Competitor Analysis on Social Media Like a Pro

The next generation of AI-powered social listening is here with GPT-4/Chat GPT Plus. Facebook Twitter LinkedIn OpenAI, a Microsoft Corp-backed startup, developed the GPT (Generative Pre-trained Transformer) models, a family of large-scale artificial neural network language models designed to generate natural language text. These models are pre-trained on massive amounts of text data using unsupervised… Continue reading The next generation of AI-powered social listening is here with GPT-4/Chat GPT Plus.