evalmyBRAND | Social Listening Blog Post

How to save time while monitoring and listening on social media.

How to save time while monitoring and listening on social media. Facebook Twitter LinkedIn Social media has become an indispensable tool for businesses to connect with their customers and build their brand. However, with the growing number of social media platforms and the increasing volume of content, monitoring and listening on social media can be… Continue reading How to save time while monitoring and listening on social media.

How Social Listening Can Enhance Customer Experience

How Social Listening Can Enhance Customer Experience Facebook Twitter LinkedIn In today’s hyper-connected world, customer experience has become a critical factor in determining business success. Brands that fail to provide a positive and personalized customer experience risk losing customers to their competitors. Social listening can help businesses gain a better understanding of their customers’ needs,… Continue reading How Social Listening Can Enhance Customer Experience

How to Improve Your Marketing Strategy with Social Listening and Audience Intelligence

How to Improve Your Marketing Strategy with Social Listening and Audience Intelligence Facebook Twitter LinkedIn Social media is a vast and complex network that is constantly buzzing with activity. Millions of people use social media every day to share their thoughts, opinions, and experiences, making it a valuable source of information for businesses looking to… Continue reading How to Improve Your Marketing Strategy with Social Listening and Audience Intelligence

How Social Listening is Revolutionising Customer Success

How Social Listening is Revolutionising Customer Success Facebook Twitter LinkedIn In today’s fast-paced digital world, customer success is paramount to the growth and success of any business. Consumers have become more vocal about their experiences with brands, products, and services, and businesses must listen carefully to meet their needs and expectations. This is where social… Continue reading How Social Listening is Revolutionising Customer Success

How to Conduct Competitor Analysis on Social Media Like a Pro

How to Conduct Competitor Analysis on Social Media Like a Pro Facebook Twitter LinkedIn Social media is an ever-changing landscape, and it’s critical for brands to stay on top of what their competitors are doing on these platforms. Conducting competitor analysis on social media is an essential part of any social media strategy. It allows… Continue reading How to Conduct Competitor Analysis on Social Media Like a Pro

The next generation of AI-powered social listening is here with GPT-4/Chat GPT Plus.

The next generation of AI-powered social listening is here with GPT-4/Chat GPT Plus. Facebook Twitter LinkedIn OpenAI, a Microsoft Corp-backed startup, developed the GPT (Generative Pre-trained Transformer) models, a family of large-scale artificial neural network language models designed to generate natural language text. These models are pre-trained on massive amounts of text data using unsupervised… Continue reading The next generation of AI-powered social listening is here with GPT-4/Chat GPT Plus.

AI: A Powerful Tool to Improve Customer Engagement on Social Media

AI: A Powerful Tool to Improve Customer Engagement on Social Media Facebook Twitter LinkedIn Today, social media is indispensable for any business to flourish and expand!  Whether you own a little café or a large retail chain, you can’t avoid social media to grow your customer base, improve brand awareness, reach new markets, and, most… Continue reading AI: A Powerful Tool to Improve Customer Engagement on Social Media

How can the travel and hospitality industries use AI-powered social listening to stay competitive?

How can the travel and hospitality industries use AI-powered social listening to stay competitive? Facebook Twitter LinkedIn Hey there, globetrotters! It’s no secret that the travel and hospitality industry is cutthroat – to stay on top, businesses need to be ahead of the game. But how can you achieve that, you ask?  Well, the answer… Continue reading How can the travel and hospitality industries use AI-powered social listening to stay competitive?

Is ChatGPT integration a good way to improve social listening for businesses?

Is ChatGPT integration a useful method for businesses to boost social listening? Facebook Twitter LinkedIn Technology in today’s world of business has revolutionized the way companies interact with customers and market products. Social media is a powerful tool for building brand awareness and reaching customers, allowing businesses to connect, engage, and gain insights into behavior.… Continue reading Is ChatGPT integration a good way to improve social listening for businesses?

Why Social Listening Matters? Guide to know how AI makes it easier!

Why Social Listening Matters? Guide to know how AI makes it easier! Facebook Twitter LinkedIn Alice and Bob were best friends who owned restaurants across the street from each other. Both of them had active social media pages, but Alice took the time to monitor and listen to her customers’ feedback, while Bob just kept… Continue reading Why Social Listening Matters? Guide to know how AI makes it easier!